Frequently Asked Questions - EZ Lebtesting

No, orders cannot be divided for use on different days. Please submit separate orders if needed.

If you contact us within 24 hours of placing your order, we can refund the discount amount. After 24 hours, we cannot retroactively apply or modify discount codes.

No, orders cannot be combined. If you need an additional test, please place a new order and contact us before visiting the lab. We can refund one of the lab fees.

Select the tests you need, add them to your cart, and proceed to checkout. Register as a new customer or log in if you already have an account. After completing your purchase, follow the on-screen instructions to view and print your lab order. Bring the lab order with you to the lab and ensure you follow any preparation guidelines for your tests.

Yes, you can cancel your order, but only before it has been processed. Please contact us as soon as possible to request a cancellation. Once the order is processed, cancellations and refunds may not be possible.

we recommend checking with your chosen lab location in advance. Some tests may require fasting or special preparation, so reviewing the test instructions before your visit is essential.